ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
ALERT
(hide this warning on this page)The core offers access to the following instrumentation:
Carol Wilusz
MQC Director
(970) 491-4919
Charlotte Avanzi
Interim MQC Director
(970) 491-2669
Charlotte.Avanzi@colostate.edu
John Anderson
Technical Support/Training
Micro B319
(970) 491-7469
Bettina Broeckling
Technical Support/Training
Micro B320
(970) 213-6190
bettina.broeckling@colostate.edu
Microbiology Building B406
Mail Drop 1682, Colorado State University
Fort Collins, CO 80523-1682
The facility is open 24/7 to trained users with key access.
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Carol Wilusz |
Director
|
970-491-4919
|
cwilusz@colostate.edu
|
Micro B407
|
| John Anderson |
Training and Technical Support
|
970-491-7469
|
janderso@colostate.edu
|
Micro B320
|
| Charlotte Avanzi |
Interim Director
|
970-491-2669
|
Charlotte.Avanzi@colostate.edu
|
Micro B308
|
| Bettina Broeckling |
Training and Technical Support
|
970-213-6190
|
bettina.broeckling@colostate.edu
|
Micro B320
|
| Cyrus BoBo |
Financial Analyst
|
cyrus.bobo@colostate,edu
|
Micro B116
|
| Price List |
| Name | Description | Price |
|---|---|---|
| Agilent 4150 TapeStation | Inquire |